quality is the cornerstone of everything we do
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Outpatient Services: 325.792.3509
Cornerstone Award
Below you will find our nomination form. You may nominate one or more staff members who have exceeded your expectations and/or provided you with excellent service. You will also find photos of our past winners below.
Nominate an Outstanding Employee
At Heart of Texas Healthcare System, we recognize the interconnectedness between engaged employees and satisfied patients. Therefore each quarter, the hospital will present the Cornerstone Award to elected recipient(s) that exhibit the following characteristics:
- Superior customer service
- Exceeded customers expectations
- A commitment to teamwork
- Enhance the workplace and create a positive work environment and culture
Cornerstone Award Recipients
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Tonya Click
Tonya Click, LVN has been a wonderful team member to work with. She has exceptional skills as a nurse and is always caring and compassionate to her patients. I have asked Tonya to help with many different tasks over the last year and she is always willing to jump right in and do whatever is asked of her. She has made herself available to work and cross train in may different areas. She helps with nursing, pharmacy, cardiac rehab, outpatient services, and with anything else that may get asked of her. I love her attitude and hard working spirit. She is always a pleasure to be around and work with. I feel that she consistently goes above and beyond and is very deserving of a cornerstone award. – Tina Shunk
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Angie Flores
“While I have only worked with Angie for a short while (4 months) she is truly a super member of our dietary team. She provides excellent customer service and has a great sense of humor that brightens all of our days. She takes great care with meal preparations for the patients and staff and always sets up appealing meals for our patients. Angie is such a diligent worker and always helps others on the team. I am grateful to have her in dietary services.”
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Brayla Roberts
“Brayla deserves a nomination not only because of her consistent hard work but because it is obvious that she strives every day to be the best person she can be. She is respectful of patient needs and the work that others around her are doing. She is thoughtful and honest. There have been several instances that I have witnesses where Brayla went out of her way to lend her time, an ear, or her shoulder to fellow hospital employees. I’ve never seen her neglect a patient or take short cuts. All employees should strive to follow Brayla’s example”
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Scott Smith
“My nerves were on edge until Scott met me in the hall and took me back for my procedure. Scott not only explained what was going to happen for my MRI, he was very sweet, tender, and understanding. I felt so safe and in good hands. After my exam I was quite wobbly, yet Scott was quick to steady my unbalance. Scott was unlike many young people that would just say ‘hurry up – can’t you move faster?” Instead was very understanding and comforting; Scott had the compassion of an angel.”
-Radiology Patient -
Richard Mach
“Richard always greets you with a smile and a pleasent hello. He always stops and ask how everything is going and is always willing to lend a hand. He is very positive, and uplifts others.”
- Laura -
Kerry Frazier, PA-C
“I took my son to the Emergency Room at the Brady Hospital and we were seen by Kerry Frazier, PA. He was excellent. He listened to our saga and was able to prescribe the exact medicine Isaac needed. We saw improvement in Isaac’s condition in less than 24 hours. Please let Kerry know how much we appreciated his knowledge and care.”
- Savana
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